I had a member of my team email me a few days ago. She was concerned because a name she had registered, seemed to have someone else operating under the same name in another state. She wanted to know what to do? Further they both appear to have purchased the same domain name (?).
My […]

Filed under: Operating a VA Business, VA Education | No Comments »

I was holding an online classroom session last night and two of the students voiced the same thought as they came to a sudden realisation. We’d been talking about advertising and marketing and I told them how important networking is. Networking locally.
It was like a light suddenly went on for both of them. They […]

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If you use your computer to make a living, how much do you do to look after it? By that I mean not only backing up your data (absolutely crucial) but also making sure your computer and its software is running well. You should be clearing out old files and the .tmp files […]

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Have you noticed how we all speak a different language these days? I don’t mean cultural or regional languages but rather a language that relates to what we do on a daily basis?
I mean, even VA or Virtual Assistant, is something that’s common to those in the industry or those who use VAs, but […]

Filed under: Author's musings, Operating a VA Business | No Comments »

There will come a time when a client wants to pay by credit card, but you haven’t got a merchant account set up. What do you do?
The fastest thing to set up is a Paypal account which is used widely in many countries these days, and very safely - despite the occasional rumours that do […]

Filed under: Operating a VA Business | 1 Comment »

It could be the difference between whether or not you get the client!
I’ve lost count of the number of times that people spell my name incorrectly when responding to an email I’ve sent - either directly to them, or via a discussion forum. And many of these people are VAs - it makes me […]

Filed under: Email Etiquette, VA Education | 1 Comment »