Virtual Assistant – THE Blog About Our Industry

About the Virtual Assistant industry for VAs and for clients

Business Operator or Employee?

There still seems to be confusion, at least amongst the newer entries into the VA industry, that they are looking for ‘jobs’ online as opposed to seeking ‘clients’.

The confusion of not knowing what your target market is in getting established as a Virtual Assistant will cause considerable delay in getting things happening.

You can get jobs where you are an employee and are operating from your own home, but that is not what a Virtual Assistant is about. VAs are usually business owners, not employees. So being a VA doesn’t mean you’re a PA as in the corporate world, and being responsible for your role and service to one person or one company, but rather you end up supporting several people and businesses. You are responsible for the set up of your office, the services you supply, the software, hardware and other equipment you purchase, the hours you work, the rates you charge, the tax, insurances and other overheads you pay, and are responsible for your successes and failures.

There is no ‘corporate culture’ to settle into as such, although I could forgive you for thinking that is the case in many VA networks and forums – each has developed its own culture and feel. But when you become a VA and set up your business you work out how you want to operate and how your business will feel. You don’t go onto someone else’s payroll. Some of your clients will provide you with daily, weekly or monthly work, and others will be ad-hoc, as the need arises. Generally as an employee you are guaranteed xx number of hours of work a week and are paid accordingly, that is not the case when you’re a business owner. However, many VAs do set up retainer agreements with clients so that they know in advance how much work they can expect on a monthly basis.

So, if you’re researching this industry and considering becoming a VA, it is important you know the difference – you are not looking for ‘jobs’ as an employee but rather for work that you can carry out as a business owner/operator.

VA Forums – Boards or Emails?

For many years now the VA network I manage has been using YahooGroups for its messaging to members. I had explored message boards quite a long time ago and felt that members wouldn’t log in on a daily basis to check for messages relevant to them. At that time my choice was the right one and I currently moderate two VA forums with a sum total of well over 1,000 VA members.

I had tried about 3 or 4 different messaging systems till we finally made a shift back to YahooGroups, which had improved from the first time I’d tried it. But I am aware that there are a large proportion of networking groups globally that have shifted to the forum board model and initially I wasn’t interested – it meant I had to log in to check for messages and would only get notified of updates to threads I’d participated in. In my busy schedule responding to an email is much quicker and easier – at least in my books. But if I want to participate in some of the excellent forums out there, I’ve had to get used to the board type forums and now try to schedule in visits a few times a week so I’m not missing out on things – I still do miss things, sometimes something I would have loved to have known about before a deadline – one of the reasons why I prefer emails to logging into boards.

So, I thought I’d do a ‘pros and cons list’ for email messaging versus forum boards and invite you to add to the list.

For many years now the VA network I manage has been using YahooGroups for its messaging to members. I had explored message boards quite a long time ago and felt that members wouldn’t log in on a daily basis to check for messages relevant to them. At that time my choice was the right one and I currently moderate two VA forums with a sum total of over 1,000 VA members.

I had tried about 3 or 4 different messaging systems till we finally made a shift back to YahooGroups in September 2003, which had improved from the first time I’d tried it. But I am aware that there are a large proportion of networking groups globally that have shifted to the forum board model (including one VA group just this month) and initially I wasn’t interested – it meant I had to log in to check for messages and would only get notified of updates to threads I’d participated in. In my busy schedule responding to an email is much quicker and easier – at least in my books. But if I want to participate in some of the excellent forums out there, I’ve had to get used to the board type forums and now try to schedule in visits a few times a week so I’m not missing out on things – I still do miss things, sometimes something I would have loved to have known about before a deadline – one of the reasons why I prefer emails to logging into boards.

Just for the record – I belong to 15 yahoogroups lists (but not all are chatty every day and I can choose to respond or not, messages are automatically filtered by my email rules filter into the relevant folders) and 4 (actually now 5) forum boards (which I struggle to keep up with in times of busy-ness).

So, I thought I’d do a ‘pros and cons list’ for email messaging versus forum boards and invite you to add to the list.

Email Messaging Lists Forum Boards
Pros
  • Instant notification of messages posted
  • Able to log into the forum online from any computer connected to the web
  • In the case of Yahoogroups view threads online, grouped by Topic
  • Send new messages to group email address and it goes out to everyone
  • Settings can allow for messages to go back to poster only if required
  • Messages only viewed by members when logged in online – not by non-members
  • Listed on a directory of thousands of lists which increases potential for new members
  • Emails let you know others are around, working like you, even at odd times of the day
  • Able to view all topics being discussed on entry to the board
  • Able to log into board from any computer connected to the web
  • Able to sort for latest messages posted
  • Able to view profile of chat members
  • Able to PM (private message) members
  • Don’t have spam filter problems for ‘receiving’ messages as they’re viewed online
Cons
  • Could be nuisance value if you don’t want to receive all the emails on the list but this can be changed by going ‘nomail’ and logging online to view
  • Reply messages meant for individuals can be accidentally sent to whole list, if you didn’t realise the message came via a list.
  • Not notified of new messages unless you’re already subscribed to that thread
  • Out of sight, out of mind – you have to remember to log in each day to keep up with things
  • Messages meant for the forum only can be picked up via search engines so ‘outsiders’ can view the messages, even if they can’t participate