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When you are cold calling…

I know that many decide to cold call to get extra business, or even just to start out.  Personally I’ve found that a very disheartening way to do things but I know that some really do excel at this type of communication and successfully achieve their objectives.

So, if you’re considering using cold calling as a form of drumming up business, may I suggest you learn from the following?

I just had a phone call from a guy (whose accent was difficult to understand and he spoke way too fast) wanting to know if I had a website for my business?  I suspect he’s trying to drum up business.

My response to him was ‘how did you find me?‘ as I know all forms of advertising I do always includes my web address.

He answered ‘the Yellow Pages‘.

I told him our website is listed in the Yellow Pages with our advert.  I hope he could hear the smile in my voice.

He said he was sorry for bothering me and hung up very quickly.  mmm, think he might have been a bit embarrassed.

I think if people are going to do cold calling for business they really need to think it through and do a little bit of research first, don’t they?  Hopefully he’ll be more observant for the next person he calls :-)


Written by Kathie Thomas - Visit Website

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  • Gary Barber says:

    Doubt it, sounds to me as if he was reading of a script, from a call centre, all he would have is the phone number (lifted from the yellow pages).

    Mind you the point is still valid. I would even do a bit more research on the potential client before ringing them. Ensuring I knew as much as a could before I rang them.

    February 10, 2010 at 10:28 am
  • Kathie Thomas says:

    Thanks Gary, that’s possible, although he didn’t sound like the regular telemarketer I get calling. Same accent though, if you get my drift.

    I hope if that is true he gives them feedback on my answer and/or his manager was listening in. It would be valuable for the company providing the list to actually qualify the list first.

    February 10, 2010 at 10:40 am

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