This week Lisa Beavan (VA) introduces her client Jenny Vulcan of The Service Spirit. Please tell my readers a bit about who you are and what you do. The Service Spirit is focussed on inspiring people to embrace a fresh approach with their customers and employees through Leadership and Team Development programs. When did you realise you needed admin support for your business? Since starting my business I have always had some administration support What type of support did you originally … [Read more...]
Friday Finds
I'm getting behind in my Google Reader finds - life is so busy lately. Welcome to all my new readers and particularly those whom I met last weekend at the Business Mums Conference. So many aspiring writers, and so many women enthusiastic and passionate about their businesses, which is as it should be! I've started up a Writer's Forum for those women and for anyone else who is interested so we can chat about writing, encourage one another and list resources we come across for aspiring writers. … [Read more...]
Has anyone worked with a Virtual Assistant? Part 5
This week we have Hilary Henshaw, who is one of my clients but also serviced by a member of my team. Please tell my readers a bit about who you are and what you do. I am a professional singer and speaker. When did you realise you needed admin support for your business? When I was travelling and needed a virtual secretary to take messages etc and when I was developing product and needed to source various people such as desk top publishers. I also needed help with redesigning my website and … [Read more...]
The Importance of Commitment
Periodically I get emails from VAs who have sought the assistance of other VAs only to be let down by them due to a lack of commitment, understanding of time sensitivity or simply just not taking the work seriously. They accept the job and then contact the VA outsourcing the work sometime later to say it hasn't been done or they don't have time, or something else has happened. I've had clients complain of the same thing - thankfully few and far between, but it does happen. Or, I've seen a VA … [Read more...]
Has anyone worked with a Virtual Assistant? Part 4
This is the 4th in our series of client interviews. And today we hear from Greg Burrus of New Jersey, about his Virtual Assistant, and one of my team members, who is based in Portugal. Please tell my readers a bit about who you are and what you do. My business www.TechOSS.com helps small business owners, retail establishments, solo entrepreneurs, writers, coaches and even celebrity chefs succeed through the use of internet communications technology. I provide blog and website development, … [Read more...]
Blog update
I've had a temporary web server glitche over the past week with the server re-setting itself. Consequently posts I was writing and publishing were getting lost as any backups were older than the resets taking place. Hopefully this is now resolved and I can get back to regular blog posting. … [Read more...]
That’s right! I can outsource!
I had an epiphany recently. Here I am, a VA of many years standing and I own and run a network of VAs. But I still try to do everything myself! A few nights ago I had dinner with a possible new client. I say 'possible' because I actually had tried to pass her on to my team members but she kept coming back saying she wanted me - she'd been referred to me and the person who referred her spoke very highly of my abilities. That's good, most of the time, but when you're stretched to the limit, you … [Read more...]
Has anyone worked with a Virtual Assistant? Part 3
Part 3 in our Client Case Study Series. Melisssa Khalinsky is supported by one of my Virtual Assistant team members, Kylie. Melissa is in Victoria, Australia and Kylie in New South Wales, Australia. Q. Please tell my readers a bit about who you are and what you do. I am Melissa Khalinsky, founder of Business Mums Network. We provide support, information and resources for Mums starting and running a business. Q. When did you realise you needed admin support for your business? There have … [Read more...]
Virtual Assistants in Australia
Over the past few years we've seen many articles in leading newspapers around Australia, promoting the use of Virtual Assistants and also about outsourcing. But it is disappointing to see that their focus is nearly always on what's happening in other countries and they give just a short para or two to what is happening here in Australia, almost like it's an after thought. Perhaps we're not visible enough, which is a shame and it means we need to do something about that. The industry first … [Read more...]
