We’ve been having some interesting discussions on the forums about the term ‘Virtual Assistant’ and how we describe to those we meet what it is we do.
I have a simple way of explaining it – I simply ask people if they understand how a PA (Personal Assistant) or a secretary works with their boss – they’re rarely in the same office, could be on a different floor of the same building or futher apart and that the boss may travel but the PA or secretary still work with/for them. They communicate via phone, fax email. Generally people say ‘yes’ and I go on to say ‘well, we work the same way. But for several clients and not one boss’. The light usually switches on straight away. You can see it in their face. But, of course, the next question usually is ‘well, how do they get the work to you?’ at which point I can explore what type of work are they thinking about. I can then give examples.
However, there is another ‘ingredient’ that is very important when you’re speaking to people. And that’s your passion. You need to be passionate about what you do. You need to let others capture that and it can’t be forced, it must be natural.
Which brings me to a question. Just how passionate are you about your VA business? If you simply view it as a ‘job’ and nothing else, then I’m sorry to say, but when the going gets tough, you’ll be moving off elsewhere.
Too many people (including many VAs) refer to this role as a ‘job’ and it’s not. A VA is a business owner and they need to know why they’re in business. The reason needs to be something that lights you up, so that others see that light shining from within. When you speak to them about what you do they need to be caught up in your enthusiasm.
My original reason for working at/from home over 16 years ago was so I could be with my daughters. I was sick of the rat race corporate world that was stealing time away from my family. Your children are only young for a minute time and that time passes ever so quickly. My need and desire to be with them was so strong that I was desperate to make anything work – as long as I could be home when they were. And I was.
Today they’re adults leading their own lives and I’m the proud grandmother of a gorgeous 9 month old grandson. So the reasons why I work from home have changed. It’s become a lifestyle which allows me to pursue other things: writing, photography, spending time with my married daughter and her son, and helping others to set up their own VA practices. If I were to think about regrets one would be I hadn’t realised the importance of my role in leading others in this industry and affording them the time they needed. That has changed and I find myself spending more and more time emailing or chatting on the phone with those who are potential VAs looking to get something of what I’ve had for many years now.
I’m still passionate about what I do and I know it shows. Why? Because people tell me. Every new potential client I meet, or people in general all make similar comments. They can see I love what I do and they go away feeling inspired and motivated. I guess that’s why I enjoy speaking at conferences and events so much. That feeling of leaving people inspired to do something with their lives that they are passionate about.
So, just how passionate are you?
Sharon Schulz says
Exactly!!! You have described it perfectly Kathie – the missing ingredient from the recipe for success! PASSION! I am lucky as I have it in abundance – how do I know? Like you, people always comment on how excited and enthused I am about my business. I only wish I had been in a position to start earlier but I am making up for it now and get such a buzz out of my work in helping other small businesses grow their own.
Thanks for reminding us all of why we do what we do!
Sharon
Leicester, England
Bridie Jenner says
I’m the same Sharon, I absolutely LOVE what I do. I’m very lucky that I had the opportunity to start my own transcription business and enjoy the flexibility of working for myself now that I have two littlies of my own (daughter 3 years, son 8 months).
Bridie
Sharon Schulz says
Hi Bridie – what a coincidence – I am researching which software to buy so that I may offer transcription services to my clients! I put this question to the VA group on Linkedin and got loads of positive comments and advice! I really enjoy audio typing and can’t wait to get started!
I am away from Saturday – flying to Africa – I do believe I have told the whole world via Twitter and Linkedin – but I am soooooooooo excited. But on my return at the end of October, I will be investing in the software and equipment to start my new service to clients.
Bridie – how lovely that you can combine doing what you love and have those precious years with your little ones – they grow up so quickly and your input during these years will stay with them for every – time is more precious than gold!
Take care and happy transcribing!
Sharon
Leicester, England
Yolanda Di Ludovico says
After sitting here and reading your blog – How Passionate Are You?, I have the same thought process as you. I have been out of the work force for 8 years due to starting a family and still have a young family, with two very independant and passionate girls. I recently wanted to enter the workforce without having to return into the corporate office and sacrifice my every hour away from the girls and their actvities that they have come to rely on their mother to be there for them. So I have now commenced my new business as a VA and I know that since I have started this new venture I have had nothing but passion for what I have taken on board. I am networking to ascertain new clients and I am out there sourcing new ways of getting my business out there for all to see.
I know that I will soon “crack the one” and from then on it will all be
positive. So I say Kathie, ” here is to PASSION.”
Regards
Yolanda Di Ludovico
Bridie Jenner says
Hi Sharon
Have a great holiday
You could go with Express Scribe, it’s free you just need to buy the footpedal. Google it and it will come up.
HTH
Bridie
virtual personal assistant says
After sitting here and reading your blog – How Passionate Are You?, I have the same thought process as you. I have been out of the work force for 8 years due to starting a family and still have a young family, with two very independant and passionate girls.